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Case Studies - Businesses

The following are just some of our success stories from various customers:


Chartered Accountants Control Security Threats and Data Leakage

Brown Butler, the largest independent chartered accountancy firm in Leeds, has implemented Total Traffic Control (TTC) to provide a unified solution for their security needs, including USB protection and spam filtering.

Brian Canner, IT Director at Brown Butler comments, “USB storage devices were becoming a requirement within our organisation, but we needed to assess how we could monitor and control what data was being taken off the network. A quick solution to this was to lock down every USB port in the firm, but as more people moved away from CD storage and floppy disks towards memory sticks, locking down the USB ports became constrictive to the staff and a hindrance to the organisation.”

With TTC, companies do not have to take such constrictive action as the device management area of the program delivers powerful control of all removable media regardless of technology or connection method, including connection by USB, Firewire, and Bluetooth. Even if the laptop is off the network TTC will still monitor all file transfers, enabling complete monitoring of network activity.

Canner adds, “We were using a number of products we had cherry picked from the leading names in the security industry to combat our security threats including spam and the emergence of USB memory sticks which proved to be complex and inefficient. TTC provided us with protection from these threats plus many more in one unified solution, meaning we could remove the lock down on our USB ports but have the ability to monitor and control what activity is occurring and by which user.”

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Law Firm Consolidates Security Processes

Mills & Reeve has selected Lightspeed System’s flagship product Total Traffic Control (TTC) to consolidate existing products and enable a clearer view of their network activity. This is to help predict and resolve future problems within their IT infrastructure.

Graeme Low, Head of IS at Mills & Reeve comments, “We are heavily dependent on inter-office communications through our IT systems. We needed to improve the way we manage the infrastructure and ensure we don’t put ourselves at any risk in terms of disruption to the systems that will effect the operation of the business.”

Low continues, “TTC will provide us with detailed information across the network allowing us to complete a full analysis of events and highlight any problem areas that may have resulted in the firm experiencing downtime.”


TTC provides the facility to understand how the network is being used and enables comprehensive information about user activity. This in turn ensures that network resources are used for the benefit of the organisation. With this complete view of the network and the ability to control what is happening on it, overall protection is achieved.

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Established Law Firm protects against internal and external threats

Lupton Fawcett, the Leeds based integrated commercial law firm, has implemented Lightspeed Systems’ flagship product Total Traffic Control (TTC). The decision was made in a bid to run a unified product on their network saving time and money, and providing the firm with a seamless line of defence against external attacks and internal threats.

While the firm has very strong commercial expertise, it is committed to meeting the private needs of its wealth-creating commercial clients for wealth-preserving personal legal services. Lupton Fawcett is replacing a number of security products in a migration to a complete Microsoft platform. The products will be replaced with Lightspeed Systems single unified product TTC to ensure all security functionalities are efficient and reliable on the updated platform.

Shaun Denham, IT Manager at Lupton Fawcett comments, “After a comparison between our annual spend running 5 products to protect our network and the cost of implementing TTC it was a simple decision. We would be saving over £20,000 in the next 3 years by using just one product to fulfil our needs. TTC also offers the firm far more functionality than we originally had with our existing solutions giving us greater control of network usage and security.

TTC will provide Lupton Fawcett with the ability to monitor, control and secure its network enabling complete visibility on each user’s activity across the network. Whether they are browsing the internet or downloading files to portable memory devices, the action is registered and recorded by TTC providing the ability to monitor and respond to threats that may occur.

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Scottish ‘law firm of the year 2006’ cuts business risks

Harper Macleod LLP, the award winning Scottish law firm, who was awarded the ‘Law Firm of the Year 2006’ accolade at Scotland’s two most prestigious law awards, The Law Awards of Scotland and The Scottish Legal Awards has implemented Total Traffic Control (TTC) in order to take a practical approach to content filtering, prioritising traffic across its network, recording email activity and averting the risks associated with ‘plug-and-play’ USB devices.

Richard Harvey, IT Director, Harper Macleod comments “As part of our risk management strategy we continually assess risks and threats to the business, as such we felt we required a solution which limits the potential abuse of USB memory sticks and inappropriate access to websites . TTC gives us control of all these activities in a comprehensive and granular solution that allows us to take a proactive approach to protecting vital areas of our business.”


Since the inception of Harper Macleod in 1988, the firm has grown rapidly to one of Scotland’s top tier large medium sized commercial law firms with a complement of some 210 staff (including 39 Partners). Harper Macleod required a security solution which was aligned to it's continued growth. A key element of the business relates to communication and traffic management between the firm's three main offices and it was felt that TTC offered a robust scalable solution.


Harvey adds, “TTC provides us with a comprehensive solution that is very intuitive and easy to administer. We now have complete visibility and control over any information leaving our offices either by email, USB memory sticks or even CD’s being burned, which is essential in an organisation that is reliant on the confidentiality of data. This pre-emptive approach gives our organisation improved security and control over the various threats to our business.”

In addition to the security preventions that TTC will provide Harper Macleod, the content filtering capabilities will also enable the company to avoid the risk of staff being professionally offended by inappropriate website usage.  Harvey states, “There is increasing coverage in the press regarding employees being offended at work through inappropriate access to websites. This is yet another benefit of TTC as we are now able to monitor the sites accessed across our network and therefore eliminate this risk to our employees.”

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Taylor Vinters

Priority is to ensure business email and internet access is always available

Taylor Vinters is one of the UK’s leading regional firms and their success is confirmed by the outstanding reviews in Legal 500 and Chambers’ Guide to the UK Legal Profession. Taylor Vinters single office strategy provides clients with a truly integrated service across any combination of law requirements. With over 200 people working at the firm's Merlin Place building, overlooking the world-famous Cambridge Science Park, they are able to service the legal needs of clients around the world.


Like many law firms,Taylor Vinters had been using a multi-vendor approach to network security, anti-virus, availability monitoring and content checking together with an external Anti-Spam and Anti-Virus checking service for checking all internet email. Steve Sumner, Director of IT for Taylor Vinters, commented,“For sometime we have been looking to find a single solution to provide us with an efficient and well performing internet management system rather than using a mixture of diverse software and suppliers. We also recognised there were several areas on the network where gaps between separate products opened up potential security weaknesses and created reporting ‘blind spots’. We realised that Total Traffic Control would not only replace the existing in-house software but give us a far more comprehensive solution.”


Managing performance of internet traffic and email is another crucial area that Total Traffic Control provides. Steve explained,“Our priority is to ensure web and email traffic critical to our business is always available at the optimum level of performance. We can create policies based on our existing Active Directory groups and the built in legal categories to simplify administration. In the event of unusual network usage we are automatically notified and can immediately change traffic priority through the interactive reports before users complain of any slowdown.”


Monitoring users to ensure compliance with internet and email usage policies is a way to guarantee that the internet is properly used as a business resource. Steve continued,“We aim to follow best practice for IT usage. We can automatically receive scheduled reports on all manner of internet and email usage. Total Traffic Control has meant we can track Web sites visited, files uploaded (e.g. to Hotmail) or downloaded (e.g. streaming video), instant messages sent or received and even search engine queries (e.g. Google).”

Steve summed up,“We can finally be confident that we have a complete picture of how a single user, a department or the whole firm is using the network and internet and are able to manage that use properly and effectively.”

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Thomson Snell Passmore

Most Durable Firm tracing its roots back to 1570 chooses Total Traffic Control

According to the Guinness Book of Records, Thomson Snell & Passmore is the ‘Most Durable Firm’ tracing its roots back to 1570. Today the firm, with an excess of 200 staff based in Tunbridge Wells, is well structured and equipped to represent clients in an increasingly demanding world. Modern technology provides fast, efficient access to vital information allowing the firm to maintain the highest standards of efficiency and service.


Thomson Snell & Passmore had decided to migrate from Novell to Microsoft and therefore it was an ideal time to review the IT security of the firm. Susanne Jones, ICT Manager for Thomson Snell & Passmore commented, “We evaluated several security and network management options and discovered that Total Traffic Control was the only product that gave us an all-inclusive solution as opposed to the familiar separate products from different suppliers. One of the decisive factors for us was to be self sufficient and to be able to implement the software without the need for expensive external consultants. Several of the features of Total Traffic Control had previously not been available within the firm’s infrastructure. One such feature has been the ability to manage the network to ensure availability of critical internet and email resources without the additional cost of increasing our bandwidth. Other essential functions have been the necessity to protect the firm against Spyware and the ability to track email usage.”


Susanne’s final comment,“We are confident that in the future Total Traffic Control will not only provide us with an efficient and secure environment but also enable us to realise cost savings for the firm.”

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Quick links Case Studies

Brown Butler   more>

Mills & Reeve   more>

Lupton Fawcett   more>

Harper Macleod  more>

Taylor Vinters  more>

Thomson Snell & Passmore  more>

 

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